Shipping Policy
Shipping Policy
Thank you for shopping at Shea Marne Luxury Collection! We’re committed to delivering your orders quickly, securely, and affordably. Please review our shipping policy below to understand how we process and deliver your purchases.
1. Order Processing Time
- All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped.
- Please allow additional time during peak seasons, holidays, or promotions.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your location and selected shipping method.
3. Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this link to monitor the delivery status of your package.
4. Wrong or Incomplete Shipping Information
Please ensure all shipping details are accurate at the time of checkout. We are not responsible for:
- Delays due to incorrect or incomplete shipping information
- Lost packages due to inaccurate addresses
If you notice an error in your address after placing an order, contact us immediately at [email protected]
5. Lost or Stolen Packages
If your tracking information shows that your package was delivered but you did not receive it:
- Please check with household members, neighbors, or building management
- Contact the shipping carrier directly for assistance
- If you still need help, reach out to us at [email protected]
We are not responsible for packages marked as delivered by the carrier.
6. Shipping Restrictions
- We do not ship to P.O. Boxes, or APO/FPO addresses.
- We do not ship outside of the United States.
7. Contact Us
If you have any questions or concerns about your order or this shipping policy, please contact us:
📍 15402B Emerald Way Bowie MD 20715